Teamwork; What Must Go Right / What Can Go Wrong
Executive Summary
In "Teamwork What Must Go Right What Can Go Wrong," authors Carl Larson and Frank LaFasto explore the essential components of effective teamwork and the pitfalls that can hinder team success. The book outlines eight characteristics of successful teams, including a clear elevating goal, a results-driven structure, competent team members, unified commitment, collaborative climate, standards of excellence, external support and recognition, and principled leadership. Through in-depth case studies and practical advice, the authors provide valuable insights for leaders and team members looking to maximize their team's potential.
Characteristics of Effective Teams
1. A Clear Elevating Goal
A clear elevating goal serves as a guiding light for the team, providing direction and purpose. An excellent example of this characteristic is President John F. Kennedy's declaration in 1961 that the United States would put a man on the moon and bring him back safely by the end of the decade. This ambitious goal united the nation and inspired NASA to achieve the seemingly impossible.
2. Results-Driven Structure
Effective teams have a structure that emphasizes accountability and drives performance. One case study highlighted in the book is General Electric under the leadership of Jack Welch. Welch implemented a results-driven structure that focused on achieving specific goals and holding team members accountable for their performance. This approach transformed GE into a highly successful and competitive company.
3. Competent Team Members
Successful teams are comprised of competent and skilled individuals who bring a diverse range of talents and expertise to the table. For example, the 1980 US Olympic hockey team, known as the "Miracle on Ice," demonstrated the power of competent team members by coming together to defeat the heavily favoured Soviet Union team. The players' skills and teamwork led to an unexpected victory and a gold medal.
4. Unified Commitment
Successful teams share a strong sense of commitment to a common goal. An example of this characteristic is Steve Jobs and his team at Apple, who were dedicated to creating innovative and revolutionary products. Their unified commitment to excellence and innovation propelled Apple to become one of the most successful companies in the world.
5. Collaborative Climate
Effective teams foster a collaborative environment where team members feel comfortable sharing ideas, communicating openly, and working together towards a common goal. Google is a prime example of a company that values collaboration and teamwork, encouraging employees to collaborate across departments and projects to drive innovation and creativity.
6. Standards of Excellence
High-performing teams set high standards of excellence and continuously strive to improve and exceed expectations. The Seattle Seahawks, under coach Pete Carroll, exemplify this characteristic by maintaining a culture of excellence and pursuing greatness in every aspect of their game. This commitment to excellence has led the team to multiple Super Bowl appearances and a reputation for being one of the NFL's top teams.
7. External Support and Recognition
Successful teams receive external support and recognition that motivates and reinforces their efforts. The Make-A-Wish Foundation is a prime example of an organization that provides external support and recognition to its teams of volunteers and wish-granters. The foundation's mission and the impact of their work are recognized globally, inspiring team members to continue their efforts and make a difference in the lives of children with critical illnesses.
8. Principled Leadership
Effective teams are led by principled leaders who embody integrity, humility, and a commitment to serving their team members. Southwest Airlines, led by Herb Kelleher, is a testament to principled leadership. Kelleher's focus on putting people first and creating a positive work culture has led Southwest Airlines to become one of the most admired and successful airlines in the industry.
Summary
"Teamwork What Must Go Right What Can Go Wrong" offers a comprehensive guide to building and leading effective teams. By highlighting the eight characteristics of successful teams and providing real-life examples and case studies, the authors offer valuable insights for leaders looking to enhance their team's performance. Marcher Leadership training, which empowers leaders to develop the skills and strategies necessary to create high-performing teams that can achieve remarkable results is a perfect complement to “Teamwork” in the way that it develops the ability of leaders to build effective teams. These courses are found at Leadership Training and Presentation Skills Courses - Marcher Leadership
Overall, this book serves as an invaluable resource for anyone seeking to improve teamwork, collaboration, and organizational success.